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"To announce that there must be no criticism of the president, or that we are to stand by the president, right or wrong, is not only unpatriotic and servile, but is morally treasonable to the American public." Theodore Roosevelt


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Saturday, January 21, 2006

Reader service

Tired of those unending recorded telephone mazes you get into when you call a help desk or customer service number? They're called Interactive Voice Response systems, and most of us think they suck. Sometimes what you need isn't one of the options, other times you almost can't get out. And just TRY to find a way to a living breathing human with a functional brain.

Well, there is a webpage called the IVR Cheat Sheet, which lists the responses you need to provide to go directly to a human being to handle the issue that prompted you to call. As a 'service' to Daily Dissent readers, I'm sharing it now. It doesn't list every number out there (e.g. my credit union isn't on the list), but it has a lot of them and probably will have at least one that you do use. Check it out.

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